PayTomorrow Customer Service
Every way to reach PayTomorrow support — phone, email, and portal — plus how to escalate and resolve common issues.
Mon–Fri, business hours EST. Best for payments, payoff quotes, and urgent account issues.
Response time: 1–3 business days. Best for documentation requests and non-urgent inquiries.
Available 24/7 on iOS and Android for payments, balance checks, and agreement downloads.
For formal disputes and written correspondence. Allow 7–10 business days for response.
Use the "Forgot Password" link on the login page. If still locked out, call (866) 418-5857 — they can verify your identity by phone and reset access.
Contact the merchant first to confirm they submitted the return to PayTomorrow. Then call PayTomorrow at (866) 418-5857 with the merchant's return confirmation number. Refund processing takes 5–15 business days.
Call (866) 418-5857 with proof of payment (bank statement, confirmation number). First-time late fee waivers are often granted as a courtesy with documentation.
Send a written dispute to 9920 Kincey Ave, Suite 190, Huntersville NC 28078. Under the Fair Credit Reporting Act, they have 30 days to investigate and respond. Keep copies of all correspondence.
PayTomorrow's customer service team handles questions about existing accounts, payment issues, early payoff requests, and disputes with financing agreements. Support is available by phone and email during business hours. For account management tasks like viewing your balance, making payments, or downloading your agreement, the PayTomorrow Customer Portal app is the fastest option.
PayTomorrow Contact Information
Phone: (866) 418-5857
Email: [email protected]
Address: 9920 Kincey Avenue, Suite 190, Huntersville, NC 28078
Hours: Monday–Friday, 9am–6pm ET
Payment questions: If a payment has not processed or you need to change your payment method, contact customer service by phone for fastest resolution. The portal app handles routine payments, but errors or disputes require a human agent.
Early payoff requests: Request your current payoff amount through the portal app or by calling customer service. Payoff amounts may differ from your remaining balance — get the exact payoff figure in writing before sending payment.
Dispute resolution: If you believe a charge is incorrect or your account has an error, submit a written dispute via email and follow up by phone. Keep records of all correspondence. If the dispute is not resolved, you can file a complaint with the CFPB at consumerfinance.gov/complaint.
Account closure: See our detailed PayTomorrow cancellation guide for the step-by-step process.