PayTomorrow customer service is available Monday through Friday during standard business hours Eastern Time. The Customer Portal app and web portal at paytomorrow.com are available 24/7 for payments, balance checks, and document downloads.
If PayTomorrow customer service doesn't resolve your issue, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/complaint or with your state's Attorney General office. For identity theft or fraud concerns, also contact the FTC at IdentityTheft.gov.
PayTomorrow Customer Service
Phone: (866) 418-5857
Email: [email protected]
Address: 9920 Kincey Avenue, Suite 190, Huntersville, NC 28078
Hours: Monday–Friday, 9am–6pm Eastern Time
Portal App: Available on iOS and Android
The PayTomorrow Customer Portal app handles most routine account tasks: viewing your balance, making payments, checking your payoff amount, and downloading your financing agreement. Use the app for these actions — it is available 24/7 and does not require waiting on hold.
Call (866) 418-5857 for situations that require human intervention: payment errors or failed transactions, disputes about charges or account status, early payoff confirmation in writing, questions about a denial, and any situation where you need a written confirmation of your account terms.
Based on user reports, PayTomorrow's phone support typically answers within 5–15 minutes during normal business hours. Email responses typically take 1–3 business days. For urgent payment issues or account holds, phone is the recommended contact method.
If your issue is not resolved through customer service, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov/complaint or with your state's attorney general consumer protection division.
If you are a retailer looking to integrate PayTomorrow at your checkout, the merchant inquiry contact differs from consumer customer service. Visit our merchant integration page for details on how to apply as a PayTomorrow partner merchant.
Quick Reference — When to Use Each Contact Method